Frontline Data Group – A Team of Professionals

Consider our management team as an extension of your staff.

Our team represents a cross-section of industry leaders, account executives from direct marketing agencies, and data experts. Combining the efforts of our knowledgeable team with the input of industry trailblazers, we have developed tools that transform time-consuming tasks into efficient and reliable processes. We’re here to make data easy for you.

Charlie Cadigan - Managing Director

Charlie has more than 25 years of direct response fundraising experience and is frequently recognized by industry colleagues for his leadership and vision. With his insight into current industry’s challenges, Charlie plays a key role in identifying ways to innovate within the direct response marketplace.

Prior to heading up Frontline Data Group, Charlie re-branded and re-positioned a 30-year old catalog and fulfillment marketer. He has also worked internationally with Acxiom Corporation as they expanded their CRM business with HSBC Bank; helped establish Epsilon's Washington, DC office; and built a direct response agency from start-up to market leader.

Charlie has received repeated recognition from the industry for his leadership and volunteer efforts. He is a past Chair of the DMA's Committee for Ethical Business Practices; Co-Chair of the DMA Nonprofit Council, as well as the past President of the Direct Marketing Association of Washington, DC, being recognized in 2001 as their Professional of the Year. Charlie is a frequent speaker on integrated marketing strategies.

Charlie Cadigan resides in Arlington, Virginia with his wife, Kristin McCurry.

Greg Albright – Managing Partner

Greg Albright has dedicated his career to serving the direct response community, and with 22 years of program implementation and data experience, he has founded numerous direct marketing offshoots. In 1996, Greg launched Frontline Data Group with his business partners and has supervised its growth into a respected data service bureau.

An active member of the direct response community, Greg was named Volunteer of the Year in 2002 by the Direct Marketing Association of Washington. In addition, he is a current member of the Direct Mail Fundraisers Association and the Direct Marketing Association. Greg is a past President of the Advisory Council for Training Futures, a job training and placement program for the under-employed in Northern Virginia. He currently serves on the Board of the Sitar Arts Center, an after-school arts program for low-income children in inner-city DC. He is an ardent supporter of and volunteer for national and local nonprofit organizations.

A true entrepreneur, Greg and his partners founded Production Solutions, the industry’s largest independently-owned production management firm. Founded in 1990, the firm’s mission is to provide production management services at a competitive price and with superior service for the fundraising community.

After studying at the University of Munich for one year, Greg graduated from Lewis and Clark College in Portland, Oregon, with a Bachelor of Arts degree in Business Administration. He currently resides in Washington, DC.

Jocelyn Bowman - National Sales Executive

Jocelyn's unique blend of client-facing skills and data management experience enhances the talents offered to the direct response industry by the Frontline team. She understands the various challenges facing direct response professionals as a result of her experience with clients’ multi-channel marketing efforts.

Prior to joining Frontline, Jocelyn managed marketing for a database management firm in Tysons Corner. In addition to her duties as Marketing Manager, she managed complete data solutions for some of the nation’s leading nonprofits, overseeing merge/purge, list fulfillment, housefile selects, and data enhancements for her clients. In order to optimize efficiency for her clients, she also wrote data hygiene programs which automated manual processes and decreased turnaround time during production.

With a keen understanding of direct response programs, Jocelyn joined Frontline’s veteran team of marketing professionals, focusing her time on prospective clients. She began her career in sales and marketing at the Marketing Leadership Council within the Corporate Executive Board before directing her efforts to the nonprofit sector.

Jocelyn graduated cum laude with a Bachelor of Arts degree in English and a concentration in the German language from Washington & Lee University.

Lori Barao - Director of Operations

Lori's direct marketing skills have been honed over more than 20 years in the industry. The consistent delivery of quality data and superior service at Frontline Data Group resulted from Lori’s direction of the merge/purge division. Under her supervision, the account management staff has been, and continues to be, held to the highest standard.

A cornerstone for the data services team, Lori researched, planned, and implemented the development of SOLO, Frontline’s online list inventory tool for merge/purges. In addition to handling challenging and complicated client requests, Lori is also responsible for the long-term and short-term planning of company goals and objectives.

Prior to joining Frontline, Lori spent nearly 20 years at EDS, CRM Business Intelligence (formerly Wiland Services). As a Senior Business Analyst, she successfully built and maintained strong relationships with a client base of nonprofit, retail, and catalog clients. She recommended customer management solutions that improved acquisition, retention, and maximization of customer lifetime value.

Lori holds a Bachelor of Arts degree from the University of Massachusetts at Amherst, where she graduated with a Major in Marketing. She lives with her family in Northern Virginia.

Mary Lamke - Director of List Management and Fulfillment

Mary has been a key player in the list management and fulfillment business for over 25 years. She shaped and defined the practices associated with list management and fulfillment for nonprofit organizations. With her expertise and work ethic, Frontline’s list fulfillment division has flourished under Mary’s supervision.

Mary brings an intuitive understanding of market trends, client needs, and best practices within the list industry. She partnered with Frontline’s superb technical team to orchestrate the design, testing, and implementation of SOLO, Frontline’s web-based tools. These tools set a new standard in the direct response industry and, with the execution of her vision, are seen as the very best on the market today.

The quality control measures adopted under Mary’s supervision ensure that Frontline delivers the correct data for each fulfilled order. These measures are a result of her extensive client experience; she has worked with many of the largest and most well-respected files in the direct response field.

Mary moved cross-country to join the Frontline team, and she now leads the list management and fulfillment division.

Douglas Carl - Technical Director

Douglas joined Frontline in 2005 and reports to Charlie Cadigan, Managing Director. As Technical Director, he is responsible for building and leading production staff and processes as well as designing innovative products to help Frontline sustain growth in an increasingly competitive market space.

In his second decade of direct response industry service, Douglas brings a background in management, management consulting, and project management. He has also held hands-on technical roles in programming, data processing, ETL, and database applications. A wide variety of clients have entrusted Douglas with their data needs over the years including financial (MetLife, T Rowe Price, and Fidelity), commercial (Eddie Bauer, The Cleveland Cavaliers, and General Motors), and nonprofit clients (National Public Radio, The Cleveland Clinic, Heifer International, and the Smithsonian Institution).

Douglas has crafted a productive team that is the engine powering Frontline’s lines of business. His philosophy is that for a technology-oriented company to maintain its market leadership, it doesn’t just need to adapt … it needs to master the process of adapting. He has applied this principle to build a winning culture and empower his team members to not only produce work, but to thoughtfully examine, craft and expand Frontline’s offerings as an integral part of their daily routine. Such a team allows Frontline to offer timely, high quality, flexible solutions to meet the data needs of its customers.

Douglas has a Bachelor of Science degree, Summa Cum Laude, from Elizabethtown College in Information Systems and studied abroad in Germany, graduating with a 4.0 GPA. He lives in Virginia with his wife Autumn and sons, Douglas the 3rd and Gregory.